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How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your

Do you offer free shipping?

We offer fast and free shipping for orders within the contiguous United States (does not include Hawaii, Alaska, or US territories).

How much does shipping cost?

We offer fast and free shipping for orders within the contiguous United States (does not include Hawaii, Alaska, or US territories).

How long does delivery take?

Delivery times vary depending on the destination, but, on average, orders typically arrive within 5 –7 business days after they ship.

Do you ship worldwide?

Tiami is currently only available to ship within the contiguous United States.

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

What is your cancellation policy?

Orders can be canceled within 48 hours. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to cancel your

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team at [email protected].

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be canc